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King Abdullah II Center for Excellence
 
Mark Of “Best Practice” Process
 
  1. As a first step towards achieving the Mark, interested business associations shall complete the self-assessment questionnaire that measures their readiness to achieve the Mark. The self assessment is completed and submitted through the Mark's website (www.kaabas.jo).


  2. After submitting the self assessment to the King Abdullah II Center for Excellence, the Center studies the answers and sends a brief notification to those who are ready to officially participate, or prepares a feedback report for the business associations that need to work on certain areas related to the criteria highlighting an action plan.


  3. The qualified business associations who proceed with the application prepare answers to the criteria questions, and necessary support documents to be submitted to the Center.


  4. The Board of Trustees appoints the members of the Approved Assessors' Panel after passing the assessment training course.


  5. The assessment process is carried out by a team of assessors selected by the Center from the Approved Assessors' Panel.


  6. Each assessor in the team evaluates the answers and attached documents independently, and prepares an independent assessment report detailing the areas for improvement, strengths and site visit issues. The assessor also reflects their assessment findings in the independent scoring sheet.


  7. The assessment team meets to reach a consensus, and prepares a consensus report detailing the areas of improvement, strengths and site visit issues. The assessors also reflect their assessment findings in the consensus scoring sheet.


  8. The assessment team conducts the site visit assessment to collect evidence of what has been included in the application and to generate a bigger picture of the association being assessed.


  9. At the end of the assessment process, the assessment team prepares the final report detailing the strengths and areas for improvement and reflects them in the final scoring sheet.


  10. All reports prepared by the assessment team (independent, consensus and final) are forwarded to the Center for review.


  11. The Center assigns an Assessment Committee to discuss the final results with the Steering Committee.


  12. The Steering Committee raises its recommendations to the Board of Trustees who determines the achievers of the Mark of "Best Practice".


  13. After announcing the results, each association participating in the Award receives an assessment report based on the Award’s criteria clarifying its strengths and areas for improvement, to help it achieve continuous improvement on its performance.

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The Mark of "Best Practice" Process is illustrated in the flow diagram below:

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